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VAT Refund

Unlock frictionless Tax Free experiences

Streamline Tax Free processes with automated refunds, comprehensive solutions, and expert support.

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Streamline VAT refunds

Automated refunds

Get fast and secure automated VAT refunds.

Comprehensive solutions

Tailor the Tax Free experience with stand-alone, integrated, and self-service solutions.

Expert support

Get the best out of Planet Tax Free shopping with experienced experts.

Boost Tax Free savings: automated refunds, comprehensive solutions, expert support

Refunds

Automate your refund process

Quick and easy refunds 
Refund provides an intuitive kiosk solution that makes the refund process quick and easy, reducing queue time at the point of departure. 

Integrated with Planet 
Refund is integrated with Planet’s back end and all customs authorities, meaning a seamless and stress-free experience for customers. 

Worldwide availability 
Refund is available at airports, departure points and city centres in countries where the tax-free process is fully digital, providing customers with fast and convenient refunds.

Tax Free shopping

Streamline VAT refunds for your customers

Automated refunds 
Get speedy, automated VAT refunds for your customers. 

Comprehensive solutions 
Choose from stand-alone, integrated, and self-service solutions to tailor the experience to your customers. 

Expert support 
Get the best out of Planet Tax Free shopping with our experienced team of experts.

Self-service

Automate Tax Free processes with self-service solutions

Streamline retail 
Reduce queues and capture shopper details with self-service kiosks. 

Enhance departure points 
Reduce queue times and provide an intuitive, multilingual experience with self-service kiosks. 

Simplify tax-free process 
Automatically recognise eligibility and simplify shopper completion with self-service kiosks.

Integrated

Completely streamline hospitality and retail operations

Seamless POS 
Works seamlessly with merchants' existing till systems, ensuring minimal disruption and convenience for staff. 

All payment options 
Provides merchants with a range of payment options, including Tax Free, currency conversion, and payments. 

Automated data capture 
Automatically adds item descriptions and transaction amounts to the Tax Free form, making it easier to capture valuable data.

Retail

Reach international markets with localised pricing

Reach global customers 
Reach customers around the world with localised pricing and payment methods. 

Increase conversion rates 
Convert more international browsers into customers with an intuitive checkout process. 

Provide customer choice 
Give customers the convenience of shopping and paying in the currency they know best – their own.

POS

Seamless integration with existing till systems

All-in-one system 
Planet's integrated solution streamlines operations, reducing the need for multiple systems and manual calculations. 

Fastest tax-free issue 
Our API recognises the origin of the credit card, enabling the fastest Tax Free issue rate available at the point of sale. 

Zero calculation errors 
Our simple interface ensures accurate calculations for the highest Tax Free and DCC issue rate attainable.

All-in-one

Unlock tax-free savings and fast, secure payments with one fully-integrated system.

All-in-one system 
Automatically connect to your till system, preventing costly double entry errors.

PCI compliant 
Keep your customers' credit card data safe and secure. 

Fastest tax-free issue rate 
Automatically detect shoppers' Tax Free eligibility and issue the forms quickly and accurately.

More payment solutions for your business

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Secure online payments

Our solutions cater to fast, effortless transactions, ensuring a smooth experience for both businesses and their patrons. With versatile payment acceptance and robust security features, we facilitate seamless interactions in any setting.

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Accept in-person payments

Whether it’s at the till, table or on-the-go, Planet enables in-person commerce for Retail, Hospitality, Airlines and Parking.

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In-app payments

Shoppers love to browse and buy on their mobile phones. Make your mobile checkout easy for your customers with smooth payment journeys.

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Unattended terminals

Planet's unattended terminals feature robust, secure, and versatile payment solutions designed to enhance customer experience and streamline operations in any automated environment.

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Tax Free

Ottieni esperienze Tax Free senza alcun problema

Snellite le procedure Tax Free con rimborsi automatizzati, soluzioni complete e supporto di esperti.

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Semplificare i rimborsi dell'IVA

Rimborsi automatici

Ottenete rimborsi IVA automatici, rapidi e sicuri.

Soluzioni complete

Personalizzate l'esperienza Tax Free con soluzioni stand-alone, integrate e self-service.

Supporto esperto

Sfruttate al meglio lo shopping Tax Free di Planet con gli esperti del settore.

Maggiori risparmi con il Tax Free: rimborsi automatizzati, soluzioni complete, assistenza di esperti.

 

Semplificate i rimborsi dell'IVA per i vostri clienti 

Rimborsi automatici


Ottenete rimborsi dell'IVA rapidi e automatizzati per i vostri clienti. 

 
Soluzioni complete

Scegliete tra soluzioni stand-alone, integrate e self-service per personalizzare l'esperienza dei vostri clienti. 

 
Supporto esperto

Sfruttate al meglio lo shopping tax-free di Planet con il nostro team di esperti. 

 

Semplificare le procedure Tax Free

Elaborazione semplice del Tax Free

Automatizzare e semplificare l'emissione di moduli tax-free dalle casse EPOS o dai PC.

Transazioni sicure

Garantite l'emissione sicura di moduli Tax Free con il server sicuro di Planet.

Ottimizzato per i POS

Personalizzate l'esperienza Tax Free per l'emissione dei punti vendita o per le aree dedicate al servizio clienti.

Catherine HearnsSales and Operations Manager, Johnstons of Elgin

"Siamo soddisfatti dell'assistenza in loco fornita da Planet, che ha formato in modo completo il nostro personale e ha installato i nostri terminali di pagamento con carta. La loro attenzione ai dettagli e l'esperienza nel settore Retail fanno sì che il nostro team sappia perfettamente come utilizzare al meglio la nostra infrastruttura di pagamenti per generare vendite e massimizzare il nostro guadagno, in particolare per i servizi di Conversione Valuta e Rimborso IVA."

Catherine Hearns

Sales & Operations Manager, Johnstons of Elgin

 

 
 
Shop window, Ahlens city store

Grazie alla spinta e alle innovazioni di Planet, abbiamo raddoppiato le vendite Tax Free dal 2017, permettendoci di valorizzare il potenziale degli acquisti Tax Free da Åhléns.

Mattias Jacobsson

Store Director, Åhléns City

closeup of luxury sneaker from le coq sportif

Per noi di Le Coq Sportif è fondamentale accettare tutte le opzioni di pagamento ed elaborare rapidamente le transazioni. La soluzione all-in-one di Planet ci permette di farlo.

Albert B.

Retail Coordinator, Le Coq Sportif

outside shot of window display at luxury store Hirmer

Nella nostra azienda a conduzione familiare, era estremamente importante trovare un partner per i pagamenti al dettaglio con valori simili ai nostri. L'abbiamo trovato con Planet.

David Thomas

Management Assistant, Hirmer

An interior shot of Boodles Jewellers

Lavoriamo da diversi anni a stretto contatto con il team di Planet per supportare il nostro sistema di acquisti Tax Free. Il livello di assistenza clienti che ci forniscono è estremamente elevato.

Sophie Styles

Manager, Boodles

 
 

Cosa succede dopo?

Parla con uno dei nostri esperti

  • Ti chiameremo per delineare le tue esatte esigenze: una telefonata veloce di 15 minuti.
  • Una volta compreso il modo migliore per assisterti, possiamo avviare il processo di onboarding senza problemi.
  • Infine, un consulente dedicato di Planet ti contatterà per renderti operativo il prima possibile.

 

What happens next?

Talk to one of our experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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