Skip to main content
Products
Solutions
Resources
Company
Login
Contact us
Back
Accept payments
Online
Accept payments on your website, mobile app or via a secure link
In-person
Take in-person payments inside, outside or on-the-go
Accept payments
One partner to accept payments anywhere, anytime
Software for hospitality
Property Management System
Manage your day-to-day hotel operations easily and securely
Booking Engine
Take direct bookings from your website
Software for retail
Order Management Software
Fulfil online orders from your store efficiently
Serve any customer
Dynamic Currency Conversion
Localise the checkout experience for international customers
Tax Free for merchants
Issuing
Issue Tax Free forms – at scale
Tax Free for Shoppers
Track my refund
Retail
Bring your payments, Tax Free, and OMS together with Planet
Hospitality
Payments and Software for hotels, bars, restaurants and quick service outlets
Travel
Create smoother payments journeys
Blogs
Read about the latest insights, trends and topics from Planet
Customer stories
Discover why businesses around the world choose Planet
Customer resources
Committed to exceptional support and resources for a seamless experience
Partners
Meet the partners we work with to bring more to the end customer
Guides & reports
Discover valuable industry insights in our latest guides and e-books
Planet ecampus
Browse our wide range of courses designed to enhance your knowledge of Planet’s products
Featured customer stories
How Planet helped this Swiss Super League football club to boost online sales by 75% in four months
How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan
How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud
Mastering cross-channel guest journeys at scale with Planet and LS Retail
About us
Find out more about Planet, our integrated solutions, and who we serve
Newsroom
Find resources and Planet contact details for press and media
Careers
Discover our latest opportunities and start your journey with Planet
Support
Get in touch with us today for local support in your country
Products
Solutions
Resources
Company
Protel login
Contact us
Accept payments
Online
Accept payments on your website, mobile app or via a secure link
In-person
Take in-person payments inside, outside or on-the-go
Accept payments
One partner to accept payments anywhere, anytime
Software for Hospitality
Property Management System
Manage your day-to-day hotel operations easily and securely
Booking Engine
Take direct bookings from your website
Software for Retail
Order Management Software
Fulfil online orders from your store efficiently
Serve any customer
Dynamic Currency Conversion
Localise the checkout experience for international customers
Tax Free for Merchants
Issuing
Issue Tax Free forms – at scale
Tax Free for Shoppers
Track my refund
Retail
Bring your payments, Tax Free, and OMS together with Planet
Hospitality
Payments and Software for hotels, bars, restaurants and quick service outlets
Travel
Create smoother payments journeys
Blogs
Read about the latest insights, trends and topics from Planet
Customer stories
Discover why businesses around the world choose Planet
Customer resources
Committed to exceptional support and resources for a seamless experience
Partners
Meet the partners we work with to bring more to the end customer
Guides & reports
Discover valuable industry insights in our latest guides and e-books
Planet ecampus
Browse our wide range of courses designed to enhance your knowledge of Planet’s products
Featured customer stories
How Planet helped this Swiss Super League football club to boost online sales by 75% in four months
How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan
How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud
Mastering cross-channel guest journeys at scale with Planet and LS Retail
About us
Find out more about Planet, our integrated solutions, and who we serve
Newsroom
Find resources and Planet contact details for press and media
Careers
Discover our latest opportunities and start your journey with Planet
Support
Get in touch with us today for local support in your country
Phone numbers
E-mail contacts
Global Support Center
Reach us from Anywhere in the World.
Phone numbers
All
Africa
Americas
Asia
Central Europe
Eastern Europe
Nordic Europe
Austria
+43 800 802706
Bahrain
+973 800 06231
Bahrain (Tax free)
+973 136 87777
Belgium
+322 888 1633
Canada
+188 833 67778
China
+86 400 120 0018
Congo
+242 064 000031
Croatia
+385 177 76944
Cyprus
+357 220 099 92
Czech Republic
+420 800 701210
Denmark
+458 082 0123
Dominican Republic
+182 994 76346
Egypt
+208 000 009440
Finland
+358 800 917626
France
+331 799 72112
Georgia
+995 706 777566
Germany
+498 001 800894
Greece
+30 210 300 5618
Greece (Tax Free)
+30 210 674 9481
Hong Kong
+852 5803 1715
Hungary
+361 998 9760
Iceland
+354 800 7538
Ireland
+353 151 33800
Israel
+972 722 459329
Italy
+390 240 708296
Jordan
+962 642 96205
Kenya
+254 207 640 786
Kuwait
+965 220 69184
Lithuania
+370 520 78243
Luxembourg
+352 202 02466
Malaysia
+60 3 2706 0187
Mali
+223 449 60002
Malta
+356 80 062 785
Mexico
+528 002 889989
Morocco
+212 530 144107
Netherlands
+31 (0) 800 0221356
Nigeria
+234 708 0601727
Norway
+47 21 99 54 60
Philippines
+63 2 8 540 2691
Poland
+485 230 47001
Portugal
+351 308 806455
Qatar
+974 008 00100243
Romania
+403 163 00849
Saudi Arabia
+966 800 8146808
Serbia
+381 080 0190168
Seychelles
+248 467 1914
Slovak Republic
+421 233 215391
Slovenia
+386 828 80023
South Africa
+270 800 981892
Spain
+349 016 66221
Sweden
+46 208 89298
Switzerland
+414 151 26044
Thailand
+66 2 105 6183
Tunisia
+216 313 99184
Turkey
+908 001 136724
UAE
+971 800 035 704437
UAE (Tax Free)
+971 458 64700
USA
+188 833 67778
Ukraine
+380 893 240453
United Kingdom
+44 (0) 2035143808
Uzbekistan
+998 008 001201258
Email contacts
All
Datatrans
Hoist Group
Hoist PMS Products
Payments and Tax Free (Technical)
Planet Unified Commerce
Protel
Tax Free (General)
Datatrans support
support@datatrans.ch
Gateway, and Tax Free Technical Merchant support
support.help@weareplanet.com
Hoist Networking
hospitality.hotelcare@hoistgroup.com
PMS (France)
pms.support.fr@weareplanet.com
PMS (Ireland, UK, Italy)
pms.support.ie@weareplanet.com
PMS (Sweden, Denmark, Finland, Norway, Baltics)
pms.support.nordics@weareplanet.com
Planet Acquiring
customersupport@weareplanet.com
Planet Unified Commerce
support@proximis.com
Protel Support
support@protel.net
Protel Support Switzerland
help-ch.hospitality@weareplanet.com
Tax Free - Europe – Merchant Support
taxfreemerchant.support@weareplanet.com
Tax Free - Turkey - Merchant Support
TR.Merchant@planetpayment.com
Tax Free - UAE - Merchant Support
merchants@planetpayment.com
Hoist remote access UK and Ireland
Click here
if a support agent requires remote access to your system
Legal
|